Privacy Policy

The purpose of this privacy policy is to inform users of Browserbeam about how Bright Apex, registered in the Netherlands with the Chamber of Commerce (KVK) under number 99295466 and VAT identification number NL005378623B25 ("Bright Apex", "we", "us", or "our"), operating as "Browserbeam", processes personal data and your rights in this respect.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

Browserbeam's goal is to ensure that the privacy of your company and that of your customers is protected at the highest level when you use the Browserbeam browser API service for web automation and AI agent workflows.

Data collection

We collect the following data:

1. Your email address, IP address, and browser information for authentication purposes.
2. Your email and associated product usage data for product analytics and improving the service.
3. Your API request logs, browser session metadata, and usage metrics (runtime, actions performed, session counts).
4. Your payment transactions summary (amount and payment method, not the credit card details).
5. Your company or organization name if you provide it.

Storing your data

Browserbeam stores the following data in our database:

1. Session Metadata: We store metadata about your browser sessions including session IDs, creation time, duration, actions performed, and status. We do not store the content of web pages you visit through the API.
2. API Usage Data: We log API requests for rate limiting, billing, and debugging purposes. This includes request timestamps, endpoints called, and response status codes.
3. Account Data: Your account information, including email address, API keys (hashed), and subscription details, is stored securely in our database.

Each browser session runs in an isolated browser context with separate cookies, storage, and cache. One customer's session cannot access another's data.

Third-party providers

A list of third-party providers used by Browserbeam, links to their privacy policies, and why and how they are integrated into the Browserbeam service and used:

GDPR compliance

Under the General Data Protection Regulation (GDPR), you have certain rights with respect to your data, including the right to request access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.

You may exercise these rights by contacting us using the contact information provided below.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal data within 60 days, except where we are required to retain it for legal or regulatory purposes.

Updates to the policy

From time to time, the policy might be updated. The latest version is always at https://browserbeam.com/pages/privacy/.

Contact

Contact us if you have any questions, issues, or specific requests at [email protected].